Evidence as a Byproduct of Operations

smartNOC treats evidence collection as a fundamental operational capability, not an afterthought. Audit data for every node — firmware, package manifest, certificate lineage, service state — is collected automatically and cryptographically linked to the CMDB, forming an immutable chain of trust for auditors, compliance teams, and enterprise customers.

How It Works Operator Use Cases

Continuous Collection

Evidence gathered as infrastructure operates. Boot attestation, configuration changes, certificate events, service state — all captured automatically.

Cryptographic Chain

All evidence cryptographically linked to CMDB. Tamper-evident, timestamped, and verifiable. Can't be altered retroactively.

Real-Time Queries

Auditors and compliance teams query current state, not stale snapshots. "Show me patch levels for all DNS servers" returns instant, verifiable results.

Zero Manual Effort

No screenshots, no manual documentation, no quarterly scrambles. Evidence exists because operations happened, not because someone assembled a report.

How Evidence Collection Works

Boot Attestation

Every node provides cryptographic proof of its boot state:

  • Firmware hash — TPM or secure boot validates bootloader and kernel
  • Package manifest — Complete list of installed packages, versions, and hashes
  • Configuration baseline — Critical config files hashed and recorded
  • Certificate chain — Node certificate and full chain to trusted CA

All boot evidence timestamped and signed by node's TPM or secure enclave. Can't be forged or altered.

Runtime State Tracking

As infrastructure operates, smartNOC records:

  • Configuration changes — What changed, when, who authorized, validation result
  • Certificate lifecycle events — Issuance, renewal, expiration warnings, revocation
  • Service health metrics — Application-specific performance and availability data
  • Anomaly detection results — ML models record deviations from baseline with context
  • Remediation actions — Automated or manual interventions, before/after state

Immutable Evidence Store

All collected evidence:

  • Cryptographically linked to CMDB using hash chains
  • Timestamped using trusted time source
  • Stored in append-only datastore (can't be altered retroactively)
  • Indexed for fast queries across millions of events
  • Replicated for durability and disaster recovery

Auditors can verify evidence integrity by validating hash chains back to CMDB root of trust.

Operator Use Cases

Cable Operators & MSOs

Managing 50,000+ edge nodes across hundreds of regions requires continuous compliance:

  • Patch compliance — "Show firmware versions for all CMTS nodes" returns real-time, verifiable data
  • Certificate management — "Prove no expired certificates in production" queries evidence store, not manual spreadsheet
  • Configuration audit — "Show config lineage for DNS servers in region DFW" traces all changes with authorization
  • Incident investigation — "What changed on node X before outage Y?" queries immutable evidence chain

Telcos & Carriers

CMMC, ISO27001, and regulatory compliance require continuous evidence:

  • Access control validation — Evidence of mTLS enforcement, certificate validation, failed auth attempts
  • VNF/CNF integrity — Cryptographic proof that deployed containers match signed images
  • Service dependency verification — Real-time mapping of which services communicate with which, validates zero-trust policy
  • Regulatory audits — CALEA, CPNI, FCC requirements met by automated evidence collection

Regional ISPs

Enterprise customers demand SOC2 or ISO27001 compliance without enterprise-sized compliance teams:

  • Security control evidence — Firewalls configured per baseline, access controls enforced, encryption in use
  • Change management — Complete audit trail of infrastructure changes with authorization and validation
  • Vulnerability management — Real-time patch levels, CVE correlation, remediation timeline
  • Incident response documentation — Automatic capture of system state before/during/after incidents

CDN & Edge Providers

Multi-tenant environments require per-customer compliance evidence:

  • Tenant isolation proof — Network segmentation, resource limits, access controls verified continuously
  • Content integrity — Evidence of cryptographic validation for cached content
  • Performance SLAs — Real-time metrics and availability data, queryable per customer
  • Geographic compliance — Proof that customer data stayed within required jurisdictions
Real-Time Evidence Queries

Auditors, compliance teams, and customers query evidence store directly:

Example Queries

"Show patch levels for all production nodes"

  • Returns: Node ID, firmware version, package manifest, last boot time, validation status
  • Evidence: Cryptographically signed boot attestation from each node
  • Response time: Seconds, not days

"Prove certificate rotation policy is enforced"

  • Returns: All certificate events (issuance, renewal, expiration, revocation) with timeline
  • Evidence: Certificate chain, issuance authorization, validation results
  • Verification: Hash chain validates integrity back to CMDB

"Show configuration changes in last 30 days"

  • Returns: Change description, authorization, timestamp, before/after state, validation result
  • Evidence: Config file hashes, approval records, deployment logs
  • Filtering: By node, service type, region, or change type

"Demonstrate zero-trust enforcement"

  • Returns: mTLS connection logs, certificate validation results, policy enforcement events
  • Evidence: Service mesh telemetry, auth failures, anomaly detections
  • Analysis: ML models highlight policy violations or unauthorized connections

Auditor Interface

smartNOC provides read-only query interface for external auditors:

  • Web-based query builder (no SQL required)
  • Pre-built queries for common compliance frameworks (SOC2, ISO27001, CMMC)
  • Export results with cryptographic signatures for inclusion in audit reports
  • Real-time data, not stale snapshots from last quarter
Return on Investment

Time Savings

Industry data shows evidence collection consumes 200-400 hours annually for typical network operators:

  • Manual screenshot collection: 80 hours
  • Log aggregation and analysis: 120 hours
  • Report assembly and validation: 100 hours
  • Auditor follow-up questions: 100 hours

smartNOC eliminates this entirely. Evidence queries that previously took days now take seconds.

Reduced Audit Findings

Common audit findings related to evidence quality:

  • "Unable to verify" — Evidence incomplete or missing for sample nodes
  • "Point-in-time only" — Screenshots from last quarter, no proof of current state
  • "Insufficient detail" — Log snippets without full context or validation
  • "Manual process" — Evidence collection depends on individual knowledge, not automated systems

smartNOC addresses all of these. Complete, continuous, verifiable evidence for every node, every day.

Faster Issue Resolution

When incidents occur, immutable evidence chains enable rapid root cause analysis:

  • Complete system state before/during/after incident
  • Configuration changes correlated with timeline
  • Service dependency mapping shows cascade failures
  • ML models identify anomalies that preceded problem

Average incident investigation time: 2 hours → 15 minutes.

Competitive Advantage

  • Enterprise sales — Demonstrate security posture in real-time during customer due diligence
  • Faster certifications — SOC2, ISO27001, CMMC audits complete faster with automated evidence
  • Lower insurance premiums — Demonstrable security controls may qualify for cyber insurance discounts
  • Customer retention — Real-time compliance visibility builds trust with enterprise customers
Compliance Framework Support

smartNOC evidence collection maps to common compliance frameworks:

SOC 2 Type II

  • CC6.1 (Logical access controls) — Certificate validation, mTLS enforcement, failed auth logs
  • CC6.6 (Protection of confidential information) — Encryption evidence, access logs, data lineage
  • CC7.2 (System monitoring) — Continuous health checks, anomaly detection, incident response
  • CC8.1 (Change management) — Config change authorization, validation, rollback capability

ISO/IEC 27001

  • A.12.4 (Logging and monitoring) — Comprehensive audit logs, tamper-evident storage
  • A.12.6 (Technical vulnerability management) — Patch levels, CVE tracking, remediation timeline
  • A.14.2 (Security in development and support) — Immutable infrastructure, signed builds, validation
  • A.18.1 (Compliance with legal requirements) — Evidence retention, queryability, cryptographic verification

CMMC (for defense contractors)

  • AC.2.016 (Control CUI flow) — Service dependency mapping, data flow validation
  • AU.2.041 (Audit logging) — Comprehensive event capture, tamper-evident storage
  • CM.2.061 (Baseline configurations) — Immutable infrastructure, continuous validation
  • SI.2.216 (Monitor communications) — Service mesh telemetry, anomaly detection

See also: Government Evidence Automation for NIST 800-171 and FedRAMP requirements.

See Evidence Automation in Action

Schedule a demonstration of smartNOC's evidence collection and query interface. We'll show you:

  • Live queries against real infrastructure evidence store
  • Cryptographic validation of evidence integrity
  • Pre-built compliance framework mappings (SOC2, ISO27001, CMMC)
  • Auditor interface and export capabilities
  • Integration with your existing compliance workflows